Job Description

Job Description

The Fleet Information Manager plays a key role in managing and optimizing the systems, data, and processes that support fleet operations. This position oversees the ongoing execution and optimization of the Tenna fleet management system, ensures data accuracy across all tracked assets, and partners with field, shop, and leadership teams to drive technology-enabled decision-making.

Acting as a bridge between equipment operations and information systems, this role focuses on asset tracking, maintenance, utilization, compliance, and reporting. It reports directly to the Equipment Operations Manager and requires close collaboration with internal teams—such as IT—and external vendors.

Key accountabilities in order of priority are:

• Serves as an Equipment Operations’ Tenna expert and champion to ensure ROI and full utilization of the system and implementation of its capabilities.
• Assists with developing key performance indicators (KPIs) and builds custom Microsoft Power BI dashboards in conjunction with IT to measure progress against those KPIs.
• Identifies opportunities for operational improvements within Equipment Operations.

SPECIFIC RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned.

System Management & Optimization:

• Administer and optimize fleet management platforms, ensuring system integrity and full utilization of capabilities.
• Maintain accurate data across platforms including asset records, geofences, meter readings, service history, and assignments.
• Troubleshoot and resolve system issues in coordination with vendors and internal IT support.
• Stay current with system updates, communicate relevant changes to the team, assess their impacts, and implement necessary action.

Data Management and Reporting:

• Develop and manage dashboards and reports that track:
• Asset utilization, maintenance compliance, equipment downtime, and telematics data.
• Operational efficiencies and maintenance best practices within Equipment Operations.
• Audit equipment data regularly to ensure consistency across systems (e.g., compare equipment hours reported/used in Tenna to actual billed/allocated hours in Workday Financials).

Cross-Functional Collaboration:

• Serve as a liaison between equipment operations, field operations, IT, and safety to ensure fleet systems align with business needs.
• Train field and shop personnel on system usage, including QR scans, preventive maintenance, and asset check-in/check-out processes.
• Collaborate with project teams to manage site-level tracking and optimize fleet allocation.
• Work closely with shop managers and field supervisors to ensure system adoption and compliance.

Process Development & Improvement

• Create and maintain SOPs related to asset tracking, geofence management, hours/miles entry, and maintenance request workflows.
• Support integration of systems with ERP and other business tools.
• Drive adoption of new technologies and promote a culture of data-driven decision-making.

Compliance & Documentation

• Provide data insights to support equipment lifecycle planning, including depreciation, total cost of ownership, and performance metrics.
• Maintain digital equipment records including inspections, certifications, and service history.
• Support DOT, OSHA, and internal safety compliance through accurate recordkeeping.
• Ensure warranty tracking and recovery processes are managed effectively.

Performance Factors: Core abilities that translate into desired on-the-job behaviors which contribute to the employee successfully achieving the performance objectives of this job and carrying out the assigned responsibilities.

Resiliency: Continues toward goals in the face of difficulty and adversity; handles criticism and rejection from others with objectivity; recovers quickly from personal setbacks; moves past unforeseen obstacles without unnecessary delay

Problem Solving Ability: Utilizes logic and systematic processes to analyze and solve problems; defines the causes, effects, impact and scope of problems; identifies the multiple components of problems and their relationships; prioritizes steps to solution; develops criteria for optimum solutions; evaluates the potential impact of possible solutions and selects the best one

Self-Management: Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes workflow disruptions and time wasters to complete high quality work within a specified time frame.

Leadership: Inspires others with a compelling vision; takes risks for the sake of principles, values or missions; builds trust and demonstrates integrity with noticeable congruence between words and actions (walks their talk); demonstrates optimism and positive expectations of others; delegates appropriate responsibilities and authority; involves people in decisions that affect them; addresses performance issues promptly, fairly and consistently; adapts methods and approaches to the needs and motivations of others; makes decisions to avoid or mitigate the negative consequences for people; demonstrates loyalty to constituents.

Planning And Organizing: Works effectively within established timeframes and priorities; utilizes logical, practical and efficient approaches; prioritizes tasks for optimum productivity; develops procedures, processes and systems for order, accuracy, efficiency and productivity; anticipates probable effects, outcomes and risks; develops contingency plans to minimize waste, error and risk

EOE/M/F/Disabled/Veteran/DFSP

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