Job Description

Meter Reader - Hilo

Location: Hilo, Hawaii (HI), US, 96720 Company: Hawaiian Electric Company

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Job Function

Reads electric meters, including demand meters, in the field; records readings; compares consumption; observes and reports unusual and irregular conditions.

Essential Functions

• Locates meters according to address and location code and special instructions. Reads kilowatt-hour, reactive kilowatt-hour and indicating demand meters and records readings in designated manner. Compares reading with the estimated high-low range limits, reverifying reading with the estimated high-low range limits, reverifying reading and recording such fact when reading is outside range. Breaks seal on demand meter, resets indicator, and reseals meter.
• Observes and records: unusual consumption, consumption on locked meters, excessive demand, irregular wiring, damaged or hazardous metering facilities, flat connections or diversions, unrecorded meters, missing seals, and other unusual or irregular conditions. Reseals any unsealed meter where meter is accessible. Detects accounts which are not in proper reading order and indicates proper location of new or existing accounts in the reading sequence. Submits daily report of conditions noted above.
• If access cannot be gained, leaves designated form. Observes consumption on meters where no customer has made application and leaves designated form.
• May provide routine information such as billing period or where payments may be made to customers contacted while reading meters. Refers customers to appropriate personnel for other than routine information.
• Reports any special requests made by customers for follow-up by other personnel.
• Occasionally performs duties of Field Representative and Customer Service Clerks as necessary.
• Occasionally assists in preparing and adjusting meter reading schedules.

Other Responsibilities

Perform similar and incidental duties as required. Assume an emergency management role, as assigned, and perform specific assignments or functions, as needed, in an event of an emergency, not to include routine trouble calls/callouts.

Basic Qualifications

• Must pass the Edison Electric Institute (EEI) Support & Administrative Selection System (SASS).
• Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy.
• Must pass the SRA Oral & Written Directions Test.
• Must be physically qualified to walk a meter route and lift a six-foot ladder.

Role: Non-Exempt Number of Vacancies: 1 Work Schedule: Monday- Friday Work Hours: 7:00 am - 3:30 pm Location: Hilo Hawaii Island Wage: $26.46

About Hawaiian Electric Companies Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

EEO Statement

Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

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